Createch E 072a

 

Operational Performance Improvement

Business Process Optimization

Desjardins General Insurance Group (DGIG)
Project: Work organization for traffic claim adjusters
The project approach was to initially perform a diagnosis on the work organization and case handling process. Subsequently, the Road Management team, accompanied by The Createch Group experts, has implemented an improvement plan to achieve organizational goals.

Boralex
Project: Administrative business process optimization
A guidance approach favoring the ownership of the continuous improvement of processes.

Fédération des Caisses Desjardins du Québec
Project: Alignment of Operations with the New Strategic Orientations
An organization, which providescentralized services to its divisions, operates in a rapidly changing market. Thanks to The Createch Group experts and to an implicated project sponsor, the company reviewed its business process.

Aéroplan
Project: Process Transformation

Caisse de dépôt et placement du Québec
Project: Optimization of the Management Process for Subscriptions with Data and Information Suppliers

Roche Diagnostics Canada
Project: Meeting Client Deadlines When Developing Bids While Limiting the Associated Workload

Groupe Fortier
Project: Implementation of Cells for Order Processing

Commission des Normes du travail
Project: Process for Transmitting Information to Managers